VISION

Our vision at NauticSpares is to become a trusted global partner for the after-sales support of complex marine equipment, combining technical expertise, digital tools and reliable spare-parts supply. We strive to make marine equipment easier to maintain, repair and support throughout its lifecycle, while contributing to a more responsible and sustainable marine industry through smarter repair, refurbishment and interoperability solutions, fully aligned with the sustainability objectives and regulatory initiatives promoted at European level by the European Boating Industry (EBI).

MISSIONS

NauticSpares acts as a reliable and long-term partner for the after-sales support of complex marine equipment. We bridge the gap between boat owners, operators, service companies and equipment manufacturers by combining technical expertise, digital tools and OEM spare-parts logistics. Our approach is built around efficiency, transparency and care, with the objective of reducing downtime, extending equipment lifespan and supporting a more responsible marine industry.

We achieve this mission by:

  • Providing expert remote diagnostics and technical support
    Offering on-demand troubleshooting, incident analysis and operational assistance for complex onboard systems, supported by a structured technical knowledge base and digital case management.

  • Ensuring fast and reliable access to OEM spare parts
    Supplying genuine spare parts for electrical and mechanical marine equipment, with worldwide dispatch and clear identification of compatible components.

  • Capitalising and structuring technical knowledge
    Transforming field experience, service cases and manufacturer documentation into reusable technical knowledge, improving repair efficiency for all stakeholders.

  • Supporting manufacturers, shipyards and service partners
    Helping OEMs and professionals streamline their after-sales processes, improve product maintainability and reduce support costs through better documentation and feedback from the field.

  • Developing a trusted service and partner network
    Building and coordinating a growing network of qualified service partners to ensure consistent, high-quality interventions when on-site support is required.

  • Promoting smarter and more sustainable repair practices
    Encouraging repair, interchangeability and preventive maintenance as alternatives to premature replacement, contributing to reduced waste and longer equipment lifecycles.

Closing the Loop – From Field Experience to Better Marine Equipment

We believe that high-quality marine equipment is built not only at the design stage, but continuously improved throughout its operational life. Our unique position at the intersection of after-sales support, engineering, spare-parts logistics and field operations allows us to transform real-world experience into long-term value for the entire marine ecosystem.

This closed-loop approach enables us to:

  • Capture and capitalise technical knowledge over time
    Collecting, structuring and analysing service cases, failures, usage patterns and maintenance data for each system throughout its lifecycle.

  • Support equipment manufacturers in improving product design
    Providing OEMs with concrete, field-based engineering feedback to enhance robustness, reliability, maintainability and long-term durability.

  • Assist shipyards in better system integration onboard
    Helping yards and integrators optimise installation, accessibility and system interfaces to simplify operation, servicing and future upgrades.

  • Reduce recurring failures and lifecycle costs
    Identifying root causes and design or integration improvements that prevent repeated issues and unnecessary replacements.

  • Feed operational feedback into future equipment development
    Closing the loop between design, manufacturing, installation, operation and after-sales support — turning real-world constraints into smarter, more sustainable marine equipment.

By continuously reinjecting field intelligence into design and integration processes, NauticSpares helps build a more reliable, maintainable and responsible marine industry, where equipment performs better, lasts longer and delivers real value over time.

HISTORY

NAUTIC SPARES is first and foremost the meeting and collaboration of individuals within GAMA, a designer and manufacturer of boat equipment.
Since 2016, GAMA has been working daily on the international commercial development of equipment brands for yachting professionals.

Our ambition is to guarantee all our customers responsive service and a wide choice of spare parts to ensure optimal repair and maintenance of their vessels.

In collaboration with our long-standing partners, we present our NAUTIC SPARES solution, designed to meet your expectations and requirements.

TEAM

 

 

Charlène

Sales administration
Conscientious – detail-oriented and reliable in daily operations
Positive-minded – brings energy and optimism to client interactions

Gabriel

Technical support
Passionate sailor – good experience in sailing and marine equipment
Epicurean – values quality, precision and the pleasure of well-crafted things

 

 

Simon

Seat and suspensions Projects Officer
Technically driven – expertise in marine seating and suspension applications
Results-oriented – focused on efficient project execution and commercial performance

Nauticspares bot assistant for marine technical support, maintenance and boat equipment troubleshooting

NauticSpares Assistant

Scripts / AI Operations & Knowledge Agent
Engineering-backed – built on accumulated technical knowledge and real-life service cases
Workflow enabler – supports task execution, documentation and continuous improvement
Closing the loop – captures field feedback to enrich processes, documentation and future solutions